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IT PC Tech


Middletown, New York 10940
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Job Details

Supports staff, faculty and students to complete their day to day job. Software and

technical help/advisement to staff and faculty (350+ users)

Responsible for general day to date support, to include, but not limited to as much of the following as possible:

Handle regular IT tasks including:

  •       Troubleshooting of PC hardware and software related issues.
  •       Computer cleaning, maintenance and repair.
    •          Direct contact with students for computer related problems
    •       Assist in Server Maintenance
    •       Assists in Network Maintenance
    •       Printer maintenance
    •       Technical instruction to faculty and staff on use of touro used software
    •       Setup and maintain A/V equipment
    •       Management of group emails
    •       Remote support to faculty and staff
    •       PC hardware troubleshooting
    •       Hardware installation
    •       Software troubleshooting

 Handle all iClicker tasks including:

 Weekly copying of all iClicker data from all classrooms in use.

  • Create backups from all clicker data.
  • Running iClicker data through iClicker Parser to create up-loadable excel
  • spreadsheets for grade center.
  • Meet/Correspond with faculty to help re-grade clicker sessions in iGrader (if needed).
  • Meet/Correspond with students that have questions regarding their iClicker sessions (if needed).
  • Any other iClicker related things that may arise.

 Any other IT tasks that may arise.



Education, Preparation, and Training

 Education, Preparation, and Training

  • Bachelor’s Degree or equivalent industry experience
  • At least 2 years’ experience

Physical Demands

  • Extensive Use of Computers
  • Extensive time sitting/standing
  • Able to lift up to 5 lbs.


  • Proficiency in Microsoft Office Suite including Word, Excel, Power Point, Outlook
  • Team player with the ability to work independently when necessary.
  • Excellent communication, Time management, and organizational skills.
  • Ability to adapt and learn new technologies.
  • Basic knowledge of DNS, DHCP, LDAP, TCP/IP
  • Knowledge of Windows Workstations/Servers, Linux Servers and Mac OSX.
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